Solutions

Automation built around how your business actually works.

From answering the phone to following up on a lead, Coveframe designs automation around clear business outcomes — not technology for its own sake.

AI Receptionist

A bilingual phone assistant that answers calls, qualifies callers and helps book appointments when your team can't pick up — available now as a custom pilot.

Lead Response & Missed-Call Recovery

Automatic text-back and follow-up so a missed call never becomes a lost customer.

Workflow & Business Automation

Connect your calendar, forms and tools so routine follow-up happens without anyone typing it by hand.

Customer Communication Automation

Consistent, fast responses across phone, text and web chat — even outside business hours.

AI Receptionist — Custom Pilot Availability

Never miss a call your business could have won.

Coveframe is building AI Receptionist as a bilingual phone assistant that can speak naturally with callers, answer approved questions, collect contact information and help schedule appointments — then hand off to a real person whenever a conversation needs one. It's currently available as a custom pilot implementation for a limited number of businesses, built around your specific call flow rather than a one-size-fits-all script.

Every pilot is built and reviewed with the business before it goes live — nothing is auto-enabled or shared between businesses.

  • Natural phone conversations
  • English and Spanish with automatic language continuation
  • Bilingual greeting
  • Lead qualification
  • Answers to approved, business-specific questions
  • Contact information collection
  • Appointment scheduling / requests
  • Escalation to a real person
  • Owner notifications
  • Conversation summaries
  • Follow-up workflows

AI & Automation Plans

Three ways to start, based on how much you need automated.

Automation Starter, Professional and Premium plans are priced separately from website packages. Final pricing, number provisioning and any required compliance configuration are confirmed during a short discovery call, based on your approved Brand, Campaign and use case.

Automation Starter

For a single-location business starting with one clear automation need.

  • One automation workflow (missed-call text-back or SMS lead response)
  • Basic lead capture into your existing inbox or spreadsheet
  • Owner notification on every new lead

Lower monthly message/call volume, sized during discovery.

One connection point (email notification or one existing tool/calendar).

Email support, standard response time.

  • Second language
  • Additional monthly usage block
  • A second automation workflow

One-time fee covering initial configuration and workflow build.

Flat monthly plan fee.

Usage beyond the included cap billed per-unit (per SMS segment / per call-minute), disclosed at signup.

Start With One Automation

Automation Premium

For a business ready for AI Receptionist (voice) alongside text/workflow automation, or needing custom logic specific to its operations.

  • AI Receptionist as a custom pilot implementation
  • Multi-channel automation (voice + SMS + web)
  • Custom workflows/integrations as scoped
  • Human escalation routing
  • Owner notifications and conversation summaries

Higher usage cap, sized during discovery; voice minutes tracked separately from SMS.

Multiple or custom integrations, as scoped per engagement.

Priority support with a named point of contact.

  • Additional phone numbers or messaging channels (may require additional provisioning and compliance configuration depending on the approved Brand, Campaign and use case)
  • Further custom logic beyond the initial scope
  • Extra languages

One-time fee scoped per engagement (voice pilot build, provisioning/configuration and integration work) — variable, not fixed, since Premium scope varies by business.

Flat monthly plan fee (highest tier) plus any agreed custom-scope components.

Metered overage on voice minutes, SMS or API calls beyond the plan's included allotment.

Talk to Us About AI Receptionist

Automation plans are quoted separately from website packages. Final prices are not published until confirmed during a discovery call.

Let's talk

Ready to respond faster and do less by hand?

Tell us what's slipping through the cracks — a missed call, a slow reply, a manual process — and we'll show you what automating it could look like.

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