Lead Response

Every request gets a reply within minutes, even while you are on a job.

When someone fills out the form on your website, Coveframe can immediately email them on your behalf to confirm you received their request, and alert you with all the details. The lead knows they were heard, and you decide when to call them back.

The problem

No answer, the lead moves on.

A customer asks for an estimate while the owner or team is busy, in the field, or after hours. If hours go by without a reply, that lead often contacts the next business on their list instead.

How it works

New request workflow

  1. Request from your website
  2. Spam and incomplete-data filter
  3. Lead saved
  4. Confirmation email to the lead
  5. Owner alert with all the details
  6. Conversation history preserved

Capabilities

What it includes

Immediate email reply, in English or Spanish

Wording you approve before it goes live

An alert to you with the lead details

Every request recorded, without duplicates

Text messages (SMS): we switch them on as soon as your business provides the details carriers require; we give you the checklist and register with you

Unanswered calls: handled by our AI Receptionist, available separately

Each workflow is set up and tested with the business before it goes live. The reply is a confirmation email: it does not quote or promise prices; the estimate always comes from you.

Next step

Ready for every lead to get a reply?

Schedule a discovery call and let's look at how your leads come in today.

Schedule a Discovery Call