AI receptionist
Answers calls while your team is busy or closed, shares approved clinic information and books visits.
$1,500 setup + $497/month
Veterinary clinics
Your clinic, always answered.
While your team is with patients, the phones keep ringing. Coveframe’s digital staff answer with the information you approve and pass each request to your team.
The problem
The phone does not stop when care begins.
Pet owners call while your team is helping patients, checking people in and supporting the veterinarian. Every unanswered call adds another follow-up for later.
How it works
A call while the team is with a patient
- A pet owner calls while your team is with a patient
- The AI receptionist answers in English or Spanish
- It answers what you approved: hours, location and services
- It books the visit in your Google Calendar or takes the details
- Symptoms, emergencies and anything not approved go to your team
- Your team gets the summary by email
Your digital staff
Three staff members, one job each
AI chat for your website
Helps website visitors with the same approved information and takes their details, with permission.
$395 setup + $69/month
Lead response
Every appointment request from your form gets a confirmation email within minutes, and your team gets an alert with the details.
$297 setup + $97/month
Clear limits
What your digital staff never do
- They never give veterinary advice or assess symptoms.
- In an emergency, they tell callers to use your emergency line or go to the nearest emergency veterinary hospital.
- They do not ask for or store medical records.
- They always say they are virtual assistants.
Before anything goes live, you approve every answer and every price your digital staff may mention. Scheduling connects to Google Calendar; connecting to another booking system is evaluated case by case.
Next step
How many calls wait while your team cares for patients?
Schedule a discovery call and let's look at how pet owners reach your clinic.